Shipping
Everything you see comes directly from the designers, manufacturers and small businesses we support. Because most items are made to order, dispatch lead times will vary according to product. Once your goods are on their way, we will be in touch again to let you know.
Shipping methods include: SA Post Office (counter-to-counter) and Courier Service (door-to-door). Read more
Returns
If you are unhappy with any of the products bought from us, please notify us at info@myprettythings.co.za immediately. Please ensure you obtain proof of posting/courier details and that all items are returned unused in their original packaging.
Please note: many of our products at My Pretty Things are handmade to the highest quality and due to the nature of the techniques and materials used, slight variations may occur in colour and dimensions. Read more
Business to Business
If you are a buyer interested in selling My Pretty Things products in your own store then you’ve come to the right place. Bulk orders for bespoke and non-bespoke products can be arranged. Please contact us at info@myprettythings.co.za and we’ll discuss all the details.
Questions About Your Order?
Please feel free to contact us. Our customer service team will help you. Email us at info@myprettythings.co.za or call us on 082 445 6638. Our contact centre hours are Weekdays 8:00am – 5:00pm.