Every collar is handmade from Veg-tanned leather, silver roll buckle, silver rivets, silver D-ring and ID-tag.
Colors are: toffee, mocha, marmalade, midnight, burgundy, stone, fuscia , pine, navy and walnut .
Please note: Engraving Details
Add your pet’s name and contact number with your pet’s neck measurement in cm for engraving in the Order note box when you proceed to check-out.
NB. Check that the spelling of your pet’s name and your contact number is correct.
What to do:
- Determine the neck circumference of your pet.
- Use the size chart provided to determine the correct size.
- Correctly measure the dog’s neck circumference with a tape measure.
- Measurements determine the first and the last hole on the collar with four other. adjustment holes between the first and the last hole.
Certain conditions apply in terms of all returns
- If you want to cancel an order please contact us within 24 hours.
- If you have any problems with the product or have any queries, contact us within 7 days.
- Wrong products must be returned to us via Postnet or Aramex within 14 days.
- If you have ordered an incorrect product or want to replace one product with another product you are liable for carrying the courier costs.
- NO used product will be replaced.
- Products must be returned to us in the same condition and in the same packaging.
- Like any natural product, each piece of leather has its own unique look, texture and color. These characteristics are not manufacturing errors and can not be used as reasons for replacing the product. These features, however, contribute to the unique appearance of each collar.
Return Policy and Cancellation Policy
- Refunds will only be made after the product has been received by Halsoorkop.
- If any manufacturing errors occur, we will gladly repair and return the product to you. If it is a manufacturing fault, we will replace the product at our own expense.
- Natural abrasions during aging of the leather will not be considered for repair or replacement of the product.
- Products that are manufactured according to specific custom requirements will not be replaced.
- You are responsible for the correct spelling of your pet’s name as well as your contact number. Halsoorkop accepts no responsibility if the name and number are wrongly communicated to us.
- Before placing any order, you must measure your pet’s neck circumference yourself. Compare these measurements with each product description to ensure that the correct size is ordered.